February 22, 2026
As of February 22, 2026, Certification Letters will only be issued in response to applications submitted for equipment described in subparagraphs “g) Medical Implant Communication Systems (MICS)” and “h) Other equipment used for medical applications” of Article 1.
As for the equipment listed in the remaining subparagraphs of Article 1, those for which applications are submitted on or after the aforementioned date will not be certified. Upon the entry into force of the new regulations, this equipment will only require QR code labeling, along with other provisions, as specified in the regulations. These provisions also apply to equipment, devices, components, spare parts, plates, modules, and others that are not individually packaged, but rather where multiple devices are contained within the same package, box, pallet, bag, or other packaging. Equipment or devices not categorized in Article 1 are not subject to the aforementioned procedure. Likewise, the equipment described in the first paragraph shall be exempt from the QR code labeling requirement and other obligations related to its implementation.
Refer to paragraph 2) of Article 2 of the Resolution.
In the case of equipment that has been certified by the Undersecretariat of Telecommunications via an official letter, it will be sufficient to publish said certification on the website specified in the regulations. Consequently, in these cases, the publication of the information specified in subparagraphs A., B., and C. of paragraph 2) of Article 2 of the Resolution will be optional.
This does not exempt the obligation to have a representative in Chile for the marketing of the regulated equipment or device.
Review subparagraphs A, B, and C of paragraph 2 of Article 2 of the Resolution.
The regulation in question establishes the minimum content required for the website. Therefore, it is possible to include brand logos, images of equipment, user manuals, and any other content, provided that it does not hinder access to the required information.
The website containing information intended for the public must be in Spanish. As for the Test Report, it should preferably be in Spanish, but it may also be in English.
Websites containing information about more than one device must include a search engine. This search engine must allow users to find specific information about each device based on its name, brand, model, type, technical specifications, or other search criteria.
This also applies when a final product contains multiple regulated devices.
If a piece of equipment contains multiple radio frequency components that comply with regulations—such as a car, television, or other devices—you must include a QR code for each component on the packaging or in the accompanying printed documentation, such as the manual, warranty, or other materials. Alternatively, you may group all components into a single QR code containing information for each one, by setting up a website with a search function that allows users to access the relevant information for each component.
There is no time limit for the posting of this information. Consequently, as long as the equipment is in use, the relevant information must remain accessible via the website. However, if the person in charge confirms that there is no longer any equipment in operation nationwide, they may remove the posted information.
Non-compliance with the technical standard in question is subject to the provisions contained in Title VII of Law No. 18,168, the General Telecommunications Law, in accordance with the procedure set forth in Article 36A of said law. The penalties established by the aforementioned law include warnings, fines, suspension of transmissions, and revocation of the concession or permit, as applicable.
The technical standard in question does not regulate the form of representation of a manufacturer or importer in Chile, nor does it favor any particular form of representation over others. Consequently, the ordinary rules of civil and commercial law apply, and each manufacturer, importer, or distributor may enter into the agreements it deems most convenient or appropriate to its needs and interests.
With regard to the regulatory focus, it should be noted that the primary purpose of the provisions of the standard in question is to ensure that short-range devices used in Chile operate within the regulated ranges. This approach seeks to facilitate the use of low-power equipment by users by establishing operating standards aimed at minimizing potential interference between different devices and/or services. Specifically, this equipment must not cause interference to telecommunications carrier services and will not be protected against interference it may receive.
The regulation is flexible in this regard. It can be the manufacturer’s own website, or the manufacturer may delegate this function to the importer, the legal representative in Chile, or even arrange with a third party to provide this service—such as hosting a website specifically designed for this purpose. In all cases, the QR code must contain a hyperlink that redirects to a website where the information required by the regulation can be found.
If the minimum required information is already published on a freely accessible website in Spanish, it is not necessary to build a new website solely to comply with the relevant regulations. Similarly, if the packaging of that equipment already includes a QR code that links to that web platform, it is not necessary to add an additional QR code.
Yes, it is mandatory to include one. The Test Report contains the results of tests conducted by a laboratory that is internationally accredited and/or certified.
Laboratories that conduct the tests and prepare the Test Reports must hold at least one international accreditation to ensure the quality and objectivity of the measurements. These accreditations must be stamped on one or more pages of the reports accompanying the documentation that the manufacturer or importer is required to submit, as specified in Article 2 of the Resolution.
Certificates issued by the EU or FCC cannot be recognized. For this to happen, there must be agreements between Chile and the country or organization—such as the European Union—that expressly allow for the recognition of such certificates so that they comply with Chilean regulations.
Yes, it is mandatory to include it. The text must be as specified in paragraph C of section 2 of Article 2 of the Resolution. In summary, it must state that “the previously identified equipment complies with the provisions established in the Technical Standard for Low-Power Equipment, approved by Exempt Resolution No. 1,985 of 2017, of the Undersecretariat of Telecommunications.” However, if deemed necessary, it is possible to add further information or include documentation that supports the statement.
Yes, whenever a piece of equipment undergoes any type of modification, its information must be updated on the website. This update must also be included in its Test Report, if it affects it. In general, it is understood that whenever the operating characteristics of a piece of equipment are modified, it becomes a new piece of equipment. Consequently, its new operating characteristics must be reflected in its Test Report.
A QR code must be stamped, printed, or affixed to a visible location on the device’s outer packaging. If it is not feasible to include it on the outer packaging, it may alternatively be placed directly on the device itself or on the printed documentation provided with it, such as the manual, warranty, or other materials. In all cases, the code must not interfere with other markings.
For online sales, one option is to include the QR code in one of the images accompanying the final product, ensuring that the QR code is visible for proper scanning.
It must be at least 1 [cm] wide by 1 [cm] tall.
The standard in question does not specify any identifier for the QR code. Therefore, since this is not a regulated matter, the responsible party is free to adopt the measure they deem most effective to facilitate the identification of the QR code. At this time, there are no plans to create a specific logo for this purpose.
The Equivalent Isotropic Radiated Power (EIRP) is considered, which corresponds to the maximum measured value in [dBm] and its equivalent in [mW], as determined by the laboratory that prepares the Test Report for each of the frequency bands used by the equipment.
If applicable, the measured electric field strength at the fundamental frequency and the distance at which the measurement was taken may also be reported.
If the equipment uses multiple antennas for the same technology, the total sum of the radiated power from all antennas (MIMO) must be reported.
All of this information must be included in the Test Report.
Yes. In fact, the test report available to the general public may contain less information than the test report provided to the telecommunications authority. For example, the Test Report available as a downloadable PDF file for the general public may contain only a portion or a summary of the equipment’s performance characteristics. This portion or summary must contain, at a minimum, the information listed in the table of technical characteristics of the equipment in Article 2, No. 2, subparagraph B, of the standard in question. The rest of the information may be omitted, redacted, or excluded from the document.
In contrast, the Test Report made available to the telecommunications authority contains all the information collected by the laboratory when subjecting the equipment to various tests.
In both cases, the anchor text of the download hyperlink for the Test Report must correspond to the file name.
Yes, the Test Report for the RF module used inside the equipment to be certified will be accepted, along with the Declaration stating that the equipment “xxx,” model “yyy,” uses the “zzz” module inside it. Please refer to the Note at the end of the document.
The regulation in question does not specifically address this matter, so the decision to publish this information is left to the discretion of the responsible party. However, as a general guideline, it is possible to include a reference in the published information that allows the commercial name or model available to the public to be associated with the internal designation appearing in the test reports. This reference must be included in the equipment’s product sheet and visible to any user.
The regulations require that the name of the manufacturer, importer, or representative in Chile be disclosed.
If any of the information contained in the Test Report intended for SUBTEL staff is confidential, SUBTEL will have access to the complete Test Report, for which a password is required to access the full version.
In any case, to gain access, the user must provide (if necessary) the respective password to the Undersecretariat of Telecommunications via email sent to certificaciones@subtel.gob.cl.
Among other alternatives for providing the authority with access to the Test Report is the provision of a special, separate portal for access by telecommunications authority personnel. Such access requires the use of “Username” and “Password” credentials, previously provided by the responsible party to SUBTEL via an email sent to the email address indicated above.
This is not considered a website certification process. The purpose of these regulations is to transition from an ex ante oversight model to an ex dure and ex post model.
This phrase is included to establish an order of preference among various labeling options. Therefore, the regulation in question prefers that the QR code be stamped, printed, or affixed to an exterior surface of the product, equipment, or device packaging. Only when this is not physically possible may the responsible party resort to any of the other options mentioned.
All equipment in operation within the country must comply with technical regulations. If there are indications of a violation of sector-specific telecommunications regulations, it is SUBTEL’s responsibility to conduct inspections to verify compliance. Based on the facts of the case, the authority may file charges for violation of Law No. 18,168, the General Telecommunications Law, or refer the case to the competent authorities. SUBTEL lacks the authority to remove equipment in the possession of a carrier, importer, customs agent, retailer, end user, or any other entity or individual.
If the operation of the device causes interference that affects the operation of a telecommunications service, Law No. 18,168, the General Telecommunications Law, considers this a criminal offense; however, this falls under the jurisdiction of the courts of law.
As of the effective date of the aforementioned regulation, the sale and/or use of equipment without QR codes—whether or not it has been certified by the Agency—under any circumstances could constitute a violation of sector-specific telecommunications regulations.
It is not possible to determine liability a priori in this matter, and each situation must be analyzed based on the merits of the available evidence. The regulation in question focuses on the technical operation of the devices. The primary objective is to ensure that the equipment used by consumers on a daily basis complies with industry regulations regarding emissions and labeling.